Role of the LCAM

The job of our Licensed Community Association Manager is interesting in that the LCAM provides expert guidance, high level service, and oversight to community associations' board members. She also looks after the business, administration, and operations of the association. The board members are volunteers, whereas the LCAM is paid for delivering services. Licensed Community Association Managers are responsible for executing the governing documents, with the goal to ensure a greater good for the residents.

The LCAM plays an active role in running the day-to-day activities of the association, assisting with budgeting, and taking care of the common areas. The LCAM is expected to exercise a type of proactive approach to changes in relevant local laws and share the information with the board. The services of LCAMs also include bookkeeping, financial management, and internal and external communications.

Maintenance:

LCAMs are responsible for identifying the requirements for repair, maintenance, and upgrade of shared areas and facilities, and work with contractors to meet those requirements. They oversee the vendor bidding process and supervise the contractors’ onsite, in addition to committing necessary resources, and tracking payments and invoices.

Administrative Support:

The LCAM is responsible for providing administrative services to the board in terms of managing procurements, besides handling vendor paperwork and recordkeeping. It may also include online and face-to-face communication, in addition to creating presentations and correspondence materials like flyers, meeting reports, and handouts.

Financial Management and Assisting with Budgeting:

This involves helping the board with budget preparation, managing contracts, and preparing financial reports and statements. Tax preparation, working with attorneys, and selecting a CPA may also be part of the property manager’s duty.

Assisting with Board Meetings:

This includes calling meetings according to the schedules, sending out meeting notices, providing essential reports and materials to the BOD in advance, taking meeting minutes, and collecting data for presentations about the problems that the residents may be facing.

Corresponding with Homeowners:

The LCAM’s responsibilities include direct correspondence with the homeowners through email and telephone, as well as newsletters, flyers, postal mail, and signs.